FAQ | PHX TRAILER RENTAL

Requirements/ Frequently Asked Questions

Please see the below for Requirements and Frequently Asked Questions. Feel free to give us a call or text for additional information.

How does it work/ Insurance Requirements

Simply click "Book now" on your desired trailer and submit your reservation.
You will be texted and emailed a trailer rental agreement. Once signed you will be given the address for pickup.
A Team member will review you license and Insurance that you uploaded. If all checks out, you will receive a gate code and lockbox code for your trailer by text.
You must have valid insurance on the vehicle towing the trailer.

Cancellations, Deposits, Extensions & Refunds

Payment + the refundable deposit are due upfront.
You may cancel at any time with 24 hours notice before pickup for a full refund.
Same day Cancellations and or less than 24 hours notice will be refunded minus a $50 fee.
Refundable deposit is refunded after checkin inspection and there are no missing or damaged items, or damage to the trailer itself.
- This can take up to 7 to 10 business days to reflect in your account.
Extensions
- If you need an extension on your rental please notify us as soon as possible. You will need to pay for the addtional day(s) upfront and an invoice will be sent to you. If you do not pay the invoice timely, the payment will be pulled automatically.

Towing Requirements

Your towing vehicle must be in good working operation, current registration
Must have current insurance
Have the ability to tow the trailer of preference not to exceed the tow rating of the vehicle
Must have a frame style hitch receiver commonly known as a bumper pull
Hitch balls on bumpers not permitted.
Some trailers require a full size truck or bigger to pull, ask us if you're not sure.

Trailer Rental Requirements

Out of State

Trailers can be taken anywhere in the United States and Canada.
There is no mileage fee
- You pay for the days you are renting the trailer.
Trailers CANNOT be taken to Mexico for insurance purposes.
- This is also stated in our rental agreement.
Trailer must come back to Arizona

Trailer Delivery, Towing, One Ways

We can deliver and or pickup a trailer per your request depending on the time and availibilty
- Delivery and or pickup is calculated at $2/ mile total round trip
- Example: Request to deliver trailer 20 miles a way, 40 total roundtrip miles = $80
  Request for delivery and pickup 20 miles away, 80 total miles =$160.
One Way Rentals
- We do not offer one way rentals, the trailer must come back.
Will Phoenix Trailer Rental tow for me?
- We do not offer towing for insurance and DOT purposes.